Thursday, April 8, 2010

Channeling Financial Advice

I was driving home from work one day surfing the a.m. radio dial when I came across such a mishmash of messages that I stopped in my tracks. A talk show host named Dave Ramsey was talking about everything from mutual funds to Jesus Christ. On the one hand, he was chastising callers for falling to their impulses. On the other, he was encouraging them to do better.

I listened to Ramsey for the next two weeks as sort of a goof. It was like an audio train wreck that I couldn’t turn away from. In retrospect, I think there was a pretty good reason I was drawn to Ramsey’s show.

Ramsey talked about living within your means, including driving used cars and eating rice and beans. He also talked about paying cash, tearing up your credit cards and building up an emergency fund. He talked about having the right kinds of insurance at the right price. It was commonsense stuff. As Ramsey would be the first to admit, it’s the kind of advice you’ve probably heard from your grandmother or read in best-selling books like The Millionaire Next Door. But Ramsey has an interesting “rags to riches” history and a compelling way of telling the story.

At the time I was listening to this, I was doing pretty well. I had a job I liked making decent money. Nevertheless, his message resonated with me. It wasn’t a goof anymore. I started worrying about things like an emergency fund.

I tried to get things in order. All the while, the program served as a daily booster shot. When people called in with the wrong priorities, I shared Ramsey’s frustrations. When people called in with success stories, I was motivated to join them as debt free.

Later, I lost my job. As it turned out, I needed Ramsey’s message even when I didn’t know it. Having that emergency fund paid off in spades. Boy was I happy that I found that quirky little program.

In the years since, I’ve lost touch with Ramsey’s show. But now, having lost a second job, I’m thankful I never lost touch with his message.

Thursday, April 1, 2010

Sending Your Boss Undercover

Want to know how to get your boss on Oprah? Send him undercover.

The CEO stars of the CBS hit show “Undercover Boss” appeared before a fawning Oprah Winfrey today. I’ve had more than a passing interest in this show since several PR people told me their companies were approached about doing it and took a pass. I bet they’re kicking themselves today.

With a couple of exceptions, the show has placed its participants in an overwhelmingly positive light. It has humanized participating companies by telling their stories through the perspective of their dedicated employees, including single parents, caretakers and students. As importantly, the employees’ interactions with their “undercover bosses” have been touching. The bosses have created programs for them, added benefits, and doled out scholarships, raises and promotions.

Having your CEO shown as devoted, caring and fair is no small thing, particularly in this environment of bailouts where corporate leaders have generally been portrayed as cutthroat, greedy and out of touch.

That’s the good news. There’s been some bad news, too.

In the Hooter’s episode, for instance, a restaurant manager degraded his waitresses. The CEO admonished him, but not nearly enough for my tastes. Additionally, the CEOs generally bumble around at their tasks like George Bush with a grocery scanner … but that’s before the big, heartfelt conclusion.

Sure, “Undercover Boss” is over produced. Of course, the skeptic in me wonders how the CEOs would’ve behaved in the same situations if the cameras weren’t around. Nevertheless, if presented with the opportunity, I’d like to think I would have advised my boss to shave his moustache and go undercover. Then I would have collected a big bonus after he appeared on Oprah.

Wednesday, March 24, 2010

Moving Mountains

I just returned from Bristol Motor Speedway in Bristol, Tenn. Returning from Bristol is the easy part. Getting there is another matter.

Bristol is in the mountains of eastern Tennessee. You won’t find much parking near the track. Even if there was more, you wouldn’t want to park there. You’d be trapped for days, snowed in behind more than 100,000 NASCAR fans.

As a result, the only way to get to the track is to walk … and walk … and walk some more. The countryside is rugged. The best thing I can compare it to is being a horse in a steeplechase. My friend Kenny and I walked across fields, over mountains, through barbed wire fences and over gates. There was a creek, too, but we didn’t have to jump it … at least not this time.

The whole way the track is on the horizon, but never gets any closer, no matter how far you walk. Tickets to the event should be printed with the following admonishment: Warning, track is further than it appears.

Perhaps appropriately, considering you’re trekking to a half-mile bullring, it’s a circuitous route. I sometimes thought I should drop a trail of breadcrumbs (or Fritos), just in case I got lost and couldn’t find my way back.

Of course, if you enjoy short track racing like I do, then Bristol is the place to be … even if you have to move mountains to get there.

Monday, March 8, 2010

Good Friends in Tough Times

In my last blog post, I wrote about the lows of being laid off, but it hasn’t been all despair. In fact, I’ve been buoyed by the outpouring of support I have received since being laid off by Humana just two weeks ago. The support has come from all quarters, including people I would have expected and some I would not have.

I sincerely appreciate each and every gesture. It’s not easy for people to come forward in such a difficult time. As a matter of fact, many people don’t reach out. They don’t know what to say. Or, even worse, they know they should say something, but fear doing it. It’s as if they think the layoff virus will spread like monkey pox.

That’s why being laid off is so isolating. Life seems like it’s divided between the “haves” (those who have a job) and the “have nots” (those who don’t).Thankfully, most of my coworkers didn’t get caught up in that. They just reacted. And with great compassion, I might add.

For the rest of you, here’s my list of things people need to hear from you after they’ve lost their jobs.
  • You're sorry for what happened to them.
  • You think they’re a good worker and you’re happy to recommend them.
  • You will be looking out for opportunities for them.

That’s it … except one last thing.

  • You recently won the lottery and would like to commission them to write your memoirs at an exorbitant salary, starting in the morning.

Since I haven’t heard that last one yet, I’ll focus my energies on finding my next gig, knowing that I have a lot of terrific people supporting me.

Monday, March 1, 2010

Two Bombs in One Day

Ever had a day so bad that even a homeless guy insulted you? That’s the kind of day I had a couple of weeks ago. It was the mother of all bad days.

I went to work knowing cuts were expected. The pending layoffs were the worst kept secret in the history of corporate America. I did not know, however, that I would be part of it. That, as it happens, was a much better kept secret.

It became clearer about the time that my senior vice president called me for a meeting. The meeting was originally scheduled on my floor. That was a mistake, he said over the telephone. Instead, it would be held in human resources. No mistaking that. A few minutes later, an HR person I had never met was talking to me about severance pay and employee assistance programs.

After a few more minutes passed, I was on the street headed toward my car with a folder stuffed with documents and a head full of fog. I barely noticed as a homeless person approached me. He asked if I could spare some money to get him something to eat. “I’m sorry,” I muttered, wanting to be anywhere but there.

“F you,” he replied.

It was a perfect ending to a perfect day.